Manager of Services - SUPPORTED INDEPENDENT LIVING
Job No:
MAYSIL008825
Location:
Winnipeg
The Manager is responsible for planning, implementing, monitoring, and evaluating all SIL services. This includes identifying service gaps, collaborating with program funders, and developing proposals for new initiatives. The Manager is also responsible for providing leadership to and supervision of a team of coordinators, supervisors, case managers and CRWs. As well, this position is accountable for preparing and managing the service area’s current budget of approximately 8 million dollars annually, in collaboration with New Directions’ financial team.
This position oversees the operations at the Broadway location (in Winnipeg) as well as community-based supports, which includes developing policies and procedures specific to the service area, managing overall staffing needs (hiring, evaluating and managing end of employment supported by Human Resources) and overseeing crisis response. This position represents SIL within the New Directions’ Agency Management Team, in addition to funders and other related organizations.
Please note, the responsibilities of this position are currently being completed by an employee in a term position.
Key competencies sought for this position are:
- Leading and Developing Others
- Managing Change
- Strategic Thinking
- Holding People Accountable
- Advocating with and for Others
- Relationship/Network Building
- Resource Management
- Creative Problem Solving and Decision Making
The successful applicant will have, as a minimum:
- An undergraduate degree with extensive experience working collaboratively with internal and external stakeholders;
- Progressive management experience in leading strategic change initiatives;
- A comprehensive understanding of person-centered frameworks, including a case management model of service, and a drive to ensure supports are implemented;
- Experience working with and supporting individuals with intellectual/developmental disabilities who have complex needs and who experience multiple barriers, including those impacted by poverty and addiction;
- Experience working in collaboration with property managers, and familiarity with common property management practices;
- The ability to implement and monitor service evaluation;
- An extensive knowledge of related operations within the Department of Families;
- A demonstrated awareness and appreciation of diverse cultures and traditions, as well as anti-oppressive practices; and
- A strong understanding of financial management and comfort in the regular use of Microsoft Office products, including SharePoint and Office 365, and various online information systems.
The successful candidate will be subject to Criminal Record and Adult/Child Abuse Registry Checks, and Prior Contact Check
New Directions offers competitive compensation dependent upon the education and/or experience of the successful candidate. A full benefits package (which includes Health and Dental Benefits, Long Term Disability Benefits, and a Pension Plan) is provided to regular full-time staff.
The closing date for all applications is June 13th, 2025 at 4:30pm
We thank all applicants for their interest in New Directions, however, only those selected for an interview will be contacted. Unfortunately, we cannot accept telephone inquiries.
New Directions is committed to equity and diversity and especially welcomes applications from persons of all sexual orientations and gender identities, Indigenous persons, persons with disabilities, visible minorities, and newcomers to Canada. We strive for a skilled workforce that reflects the diversity of the people we support and contributes to the diversification of ideas.
Accommodations for accessibility purposes are available for candidates taking part in all aspects of the selection process.